scatter game Privacy Policy

1. Who We Are

scatter game is an online sports betting and casino-style entertainment platform operated for players based in the Philippines. Our platform is accessible at scattergame.org and is designed to deliver a fast, mobile-friendly experience to Filipino users across all devices. We are committed to handling your personal information responsibly and transparently, in line with applicable Philippine data privacy laws including the Data Privacy Act of 2012 (Republic Act No. 10173). As the data controller for information collected through our platform, we determine the purposes and means by which your personal data is processed. If you have any questions about how we handle your data, you can reach our support team using the contact details provided at the bottom of this page.

2. What Data We Collect

When you register for an account on scatter game, we collect personal information that is necessary to verify your identity and operate your account. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. During the verification process, we may also request a copy of a valid government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years. When you make deposits or withdrawals, we collect transaction-related data including payment method details, transaction amounts, and timestamps. We also automatically collect technical data when you use our platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for our Filipino player community.

3. How We Use Your Data

The personal data we collect is used primarily to create and manage your scatter game account, process your deposits and withdrawals, and provide you with access to our sports betting and casino-style entertainment features. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transaction data is retained to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements. Technical and behavioural data helps us identify and prevent fraud, protect the integrity of our platform, and ensure a fair experience for all players. We may also use aggregated, anonymised data to analyse platform performance and improve our services over time. We do not use your personal data for automated decision-making that produces significant legal effects without human review. Where we send you promotional communications, we will always provide a clear and easy way for you to opt out.

4. Sharing Your Data

scatter game does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies when required by law or a valid legal order. If our business is transferred or merged with another entity, your data may be transferred as part of that transaction, and you will be notified in advance. We do not share your data with third-party advertisers or analytics companies that track you across other websites. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

5. Data Security

We take the security of your personal data seriously and apply a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your information remains private during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your scatter game account and to keep your login credentials confidential.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and business obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with Philippine anti-money laundering regulations. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request the deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may contact our support team at any time to enquire about the specific retention periods that apply to your data. We periodically review our data retention practices to ensure we are not holding personal information for longer than is necessary.

7. Your Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to your personal data held by scatter game. You have the right to access a copy of the personal information we hold about you, and to request corrections if any of that information is inaccurate or incomplete. You may request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address provided below, and we will respond to your request within the timeframe required by applicable law. We are committed to making it straightforward for Filipino players to understand and exercise their data rights.

8. Cookies and Tracking

scatter game uses cookies and similar tracking technologies to operate our platform effectively and to improve your experience as a Filipino player. Essential cookies are necessary for the platform to function correctly — they enable features such as keeping you logged in, remembering your preferences, and maintaining the security of your session. We also use analytical cookies to understand how players navigate and use our platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, although disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or cross-site tracking technologies that follow you across other websites. Our cookie practices are reviewed regularly to ensure they remain proportionate and aligned with your privacy expectations. For more information about the specific cookies we use, please contact our support team.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features available on our platform. When we make material changes, we will notify registered players through a prominent notice on the platform or via the contact details associated with your account. The date at the top of this page will always reflect when the policy was last updated, so you can easily check whether any changes have been made since your last visit. We encourage you to review this page periodically to stay informed about how we protect your personal data. Continued use of the scatter game platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform. Your trust is important to us, and we will always aim to be transparent about how and why our practices evolve.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way scatter game handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected], and we aim to respond to all data privacy enquiries within five business days. For general questions about our platform, betting rules, or account management, our FAQ page is a great starting point. If you wish to exercise any of your data rights under the Philippine Data Privacy Act of 2012, please include your registered account email address in your request so we can locate your records efficiently. We take all privacy-related enquiries seriously and are committed to resolving your concerns in a fair and timely manner.